Rules, Regulations, and Policies
Sections
District Rules, Regulations, and Policies
General Park Policies
Petitioning and Free Speech
Petitioning and other free speech activities on Trails Park and Recreation District property shall adhere to the following:
Trails Park and Recreation offers a limited public forum for free speech activities. In order to ensure normal operations of the district, and for the safety of patrons, employees, and vendors, we enforce the following guidelines related to free speech activities on our property.
Free speech activities are allowed on Trails Park and Recreation District property in designated areas at a time, place, and in a manner approved by the Executive Director or their designee.
Free speech activities include, but are not limited to petitioning, leafleting and/or campaign activities. District walkways and grounds outside the Trails Recreation Center provide an appropriate public place for the exercise of the right of free speech, provided the activity does not create a dangerous condition, interfere with access and use of the facility, damage property, or create unnecessary maintenance expenses for the district.
Those exercising their free speech rights may not engage in the following activities or actions. Violations may result in the revocation of the right to utilize district property:
- Hindering, impeding, or blocking the passage of facility patrons, employees, vendors, or visitors;
- Continuing to impose upon, follow, shout at or against, mark for approach by others, or otherwise press an issue after having been advised of the patron’s, employee’s, vendor’s, or visitor’s lack of interest or opposing viewpoint and desire to be left alone;
- Surrounding or making serial approaches to a patron, employee, vendor, or visitor;
- Inciting or promoting arguments with or among facility patrons, employees, vendors, or visitors;
- Inciting or promoting imminent acts of violence;
- The use of amplification devices;
- Presenting, imposing, or otherwise impressing upon patrons, employees, vendors, or visitors obscene materials or materials, photographs, or demonstrative exhibits generally offensive in the community;
- Failure to abide by the time, place, and manner of restrictions imposed by the district;
- Public solicitation of funds on district property; or
- Promotion of for-profit programs, services, or goods on district property.
Those exercising free speech rights will limit their numbers to two individuals per issue and shall remain in designated areas. If more than one issue/group wishes to exercise their free speech rights then a max of four individuals may be in the designated area at a time, max of two per issue.
Groups and individuals wishing to exercise their free speech rights can reserve a two-hour window during the following days and times:
- Monday – Friday, 10 am to 4 pm
- Saturday – Sunday, 12 pm to 4 pm
Reservations can be made by contacting the Executive Director, District Manager, or their assignee.
Outdoor Displays by the Public on District Property
Unmanned campaign posters, banners, yard signs and other outdoor displays (not sponsored by the Trails Park and Recreation District) shall not be posted, exhibited or left anywhere on district property or property the district manages. Such displays will be removed without notice and disposed of by district personnel.
TPRD Website Accessibility Policy
Trails Park and Recreation District is fully committed to providing accessible facilities, elements, and channels of communication to all members of the public. As part of this commitment, Trails Park and Recreation District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and will work to resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations, please contact us at [email protected] or call (303) 269-8415.
Ongoing Compliance Information
Trails Park and Recreation District has designated Chantelle Ericksen as its compliance officer for website disability-related accommodations. Please contact her to report an issue.
When you click a link from tprd.org that leads to a third-party website, Trails Park and Recreation District cannot guarantee that the third-party website will be in conformance with WCAG or comply with the accessibility requirements set forth by applicable law.
Compliance Procedures and Reports
Trails Park and Recreation District regularly scans its website to ensure ongoing compliance and makes timely changes to any inaccessible items, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties; while we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.
Report an Accessibility Issue
We are committed to your ability to access all content. Per Trails Park and Recreation District’s internal processes, issues or requests for accommodation reported via the form below will be responded to by the compliance officer or designee within 3 business days.
CORA Public Records Requests
Please see the attached document to see Trails Park and Recreation District’s CORA (Colorado Open Records Act) Policy.
Trails Recreation Center
Rules and Regulations
General
- Prior to using the facility, all participants must have an account in the Amilia recreation software used by the Trails Recreation Center. Participants must have a valid pass or registration confirmation to enter the facility or a daily fee must be paid.
- Children 9 years of age or younger must be in a supervised program or be directly supervised by a parent or guardian (18 years or older) to be in the facility.
- Children 10 – 12 years of age or younger must be in a supervised program or have a responsible individual 16 years of age or older with them in the facility
- All patrons and participants are expected to behave appropriately and treat others with courtesy, dignity, and respect.
- Bicycles, skateboards, scooters, rollerblades, etc. are not permitted in the recreation facility.
- Only trained assist animals are permitted inside the recreation facility
- Consumption of food and/or drinks is limited to the lobby area and aquatics area.
- Alcohol and/or drugs are not allowed anywhere on the premises.
- Glass bottles and containers are not allowed at any time, anywhere inside or outside the perimeter of the recreation facility.
- Smoking and/or use of any type of smokeless tobacco are prohibited in the facility. Smoking is allowed only outside of the premises and must be done 15 feet away from the building according to Colorado law. Please deposit your cigarette butts in the designated ashtrays.
Climbing Wall
- The Climbing Wall is available during posted hours only.
- All participants must sign the participant agreement, release, and acknowledgment of risk form. Climbers and belayers under the age of 18 must have parent/legal guardian consent.
- Climbers 9 years of age and younger must have a parent or guardian 18 years of age or older at all times.
- Climbers 10 – 12 years of age and younger must have a responsible individual (16 years of age or older) at all times.
- Groups of five (5) or more must go through a facility rental process.
- Courtesy to others and appropriate use of language is expected.
- No climbing is permitted without a spotter/belayer.
- Proper climbing gear must be worn at all times.
- Climbers must wear climbing shoes or athletic shoes with non-marking soles.
- All jewelry must be removed prior to climbing or belaying.
- All climbers climb at their own risk and are responsible for themselves and their children at all times.
- Report any problems to the climbing wall staff on duty immediately.
- Trails Recreation Center Staff reserves the right to dismiss any climber/belayer for unsafe practices and/or behavior.
Gymnasium
To provide a safe and pleasant family environment for all patrons, the Trails Park and Recreation District has established a Code of Conduct for gym users. Please note that the Trails Recreation Staff will be enforcing a ZERO TOLERANCE policy when dealing with any conduct concerns in the gymnasium.
- Foul language is not acceptable under any circumstances and will not be tolerated.
- Facility rules must be learned and abided by at all times.
- Water in closed, re-sealable plastic containers is permitted. All other food and drink must be consumed in the lobby area or aquatics area.
- No pushing, shoving, or aggressive play is permitted.
- No “trash talking,” taunting, verbal intimidation, or harassment of any kind will be allowed.
- Fighting may result in disciplinary action up to and including a one-year suspension or permanent expulsion from the Trails Recreation Center.
- “Open Gym” and pick-up game rules are posted and strictly enforced.
- No dunking or hanging on rims and/or nets.
- No full-court games are permitted during busy times.
- Appropriate athletic attire must be worn.
- Soft-soled, non-marking athletic shoes are required.
- Large or dangling jewelry is not recommended.
- All personal belongings should be secured in a locker.
- Soccer, baseball, football, Frisbee, Lacrosse, and other activities deemed unsafe in a gymnasium environment are prohibited.
- Do not lean, sit, or pull on the divider curtain.
- Scheduled TPRD programs may take priority over open recreation. Do not disrupt classes, events, or leagues.
- Actions interfering with staff’s ability to provide a safe environment will be cause for ejection.
Racquetball Courts
- Court Reservations may be made online here or at the Front Desk. Reservations are 1-hour blocks only; 2 days in advance.
- Soft-soled, non-marking athletic shoes must be worn at all times.
- Protective eyewear must be worn at all times.
- No more than 4 people are permitted in courts for racquetball and 8 for wallyball.
- Wallyball reservations may be made through the front desk.
- Soccer, baseball, football, Frisbee, Lacrosse, Tennis, and other activities deemed unsafe in a racquetball court environment are prohibited.
Locker Rooms
- Children 5 years of age and older must use gender-appropriate locker rooms or the family changing area.
- Personal belongings should not be left in public areas. Please secure your items in a locked locker at all times.
- Please report suspicious individuals and/or activity to facility staff.
- Cell phone usage is not permitted in the locker room.
- Food, drinks, glass containers, or breakable objects are not permitted in the locker rooms.
- Locks must be removed from lockers prior to the facility closing each day. All remaining locks will be cut off and contents will be placed in the Recreation Center lost & found.
- Trails Park and Recreation District and the Trails Recreation Center are not responsible for lost or stolen items.
Family Changing Area
- Personal belongings should not be left in public areas. Please secure your items in a locked locker at all times.
- Cell phone usage is not permitted while in the family changing area.
- Please report suspicious individuals and/or activity to facility staff.
- Food, drinks, glass containers, or breakable objects are not permitted in the changing area.
- Locks must be removed from lockers prior to the facility closing each day. All remaining locks will be cut off and contents will be placed in the Trails Recreation Center lost & found.
- Trails Park and Recreation District and the Trails Recreation Center are not responsible for lost or stolen items.
Indoor Running Track
- Walk/Jog/Run in the designated lane and direction only.
- Cautiously pass slower walkers/runners in the appropriate lane.
- Appropriate running/walking shoes are required. Proper workout attire is required (T-shirts, shorts, sweatpants, gym shoes – no jeans, flip flops, or street shoes).
- Please do not use the track as an observation area for other facility activities.
- No competitive racing or sprinting is allowed.
- Baby joggers, snugglers, and strollers are prohibited.
- Enter and exit the track carefully, avoiding sudden stops.
- No balls in, on, or around the track including, but not limited to, basketballs, volleyballs, racquetballs, etc.
- 11 laps = 1 mile
Childcare
- Open to children 3 months to 9 years of age.
- Service is available for a maximum of 2 hours per child.
- Parents must properly sign their children in and out of childcare.
- Parents must remain within the recreation facility at all times while their child is in childcare.
- Sick children will not be allowed in childcare.
- Childcare staff cannot administer medications – please make sure this is taken care of prior to coming in.
- Children will not be released to anyone other than the person who dropped them off unless special arrangements are made with Childcare Staff; I.D.s will be required.
Cardiovascular and Strength Areas
- Patrons using equipment in this area do so at their own risk.
- Children 12 years and younger are not allowed in the cardiovascular, circuit, or free weight areas.
- Children 13 and 14 years of age must be directly supervised by a responsible adult (18 years of age or older) to use the cardiovascular and/or circuit weight equipment.
- Use of the free weight area is limited to patrons 15 years of age or older.
- Observe proper weight room etiquette and demonstrate courtesy, dignity, and respect towards others at all times.
- Please allow others to work on weight equipment between sets.
- Patrons are asked to adhere to a 30-minute time limit for each piece of cardiovascular equipment while people are waiting.
- For the health and comfort of all patrons, please wipe down each piece of equipment after use.
- Do not bang or drop weight stacks and return free weights to racks after use.
- Proper work-out attire is required (i.e. t-shirts, shorts, sweatpants, gym shoes – no jeans or street shoes).
- Shirts and/or supportive athletic apparel and closed-toe athletic shoes must be worn at all times.
- Water in closed, re-sealable plastic containers is permitted. All other food and drink must be consumed in the lobby area and aquatics area.
- Weight Belts are recommended when using free weights.
- Equipment orientations and personal training are available and encouraged for all first-time patrons.
- Personal belongings should be secured in locked lockers.
- Misuse of and/or damage to equipment, foul language, and unsafe or inappropriate behavior may result in immediate expulsion from the facility.
- Immediately report any injuries or equipment malfunctions to facility staff.
Group Fitness and Aerobics Rooms
- Classroom doors are locked once class has begun, and no late entrance will be allowed.
- Please bring your own mat to class, as we do not supply them. Mats are available for purchase in our Pro Shop at the Front Desk.
- There are no regular spots, saved spots, regular bikes, etc. Equipment is available on a first-come, first-serve basis.
- Everyone must be treated with courtesy and respect, in accordance with the District’s Code of Conduct.
- Shirts, shorts, and non-marking athletic shoes must be worn at all times during classes.
- Tobacco/Drugs/Alcohol will not be tolerated anywhere in the facility.
- Water in closed, re-sealable plastic containers is permitted. All other food and drink must be consumed in the lobby area and aquatics area.
- Patrons are expected to maintain proper hygiene while using the aerobics rooms.
- Cell phones are not permitted.
- Courtesy to others and appropriate language is expected.
- Patrons must be at least 15 years of age to attend a class, 13 and 14-year-olds must be accompanied by a responsible adult (18 years or older) and be able to appropriately participate in the class.
- Children and/or babies are not allowed to observe or sit in the back of the room.
- Please register in advance for all group fitness class formats, as class size is limited. Registration can be made up to 75 hours before the class starts time via our website.
- Please report any injuries or equipment malfunctions to the instructor.
- Please do not tamper with the cycling class bikes or other program equipment.
- Bringing a towel to class is highly recommended.
- The Trails staff reserve the right to cancel any classes based on our subjective discretion.
Group Fitness Classes are designed for those participants seeking a group workout with instruction, guidance, and expertise of a Group Fitness Instructor. It is our goal to keep our classes safe for all participants. In doing so, patrons MUST follow the format provided by the Group Fitness Instructor with the appropriate & reasonable modifications to meet their needs. The upper & lower fitness floors are available for those interested in doing their own, individual workout.
General Aquatics
Unacceptable Swim Wear:
- Basketball shorts are not allowed.
- Jean shorts are not allowed.
- Cargo shorts are not allowed.
- Undergarments or sports bras in place of swimsuits are not allowed.
- A swim diaper in the absence of a swimsuit is not allowed (vinyl pants are recommended over diapers as well).
- Street clothing (jeans, sweat pants, etc.) over a suit in the pool is not allowed.
Activity Pool
- All users must shower before entering the pool.
- Obey lifeguards at all times.
- Children ages 5 years and younger must have a responsible individual (16 years or older) in the water with them at arm’s length at all times.
- Children 6-9 years old must be accompanied and cared for, at poolside, by a responsible individual 16 years or older.
- Children 10-12 years of age must have a parent in the facility.
- Non-Swimmers should be directly supervised and must stay in shallow areas.
- It is strongly recommended that non-swimmers less than 48” tall use a Coastguard-approved lifejacket.
- Courtesy to others and appropriate language is expected.
- Conduct that infringes upon the safety and comfort of oneself or others is prohibited.
- Children who are not potty trained must wear swim diapers.
- Persons with open sores or contagious infections are not permitted in the pool.
- No spitting, spouting, or nose blowing in the pool.
- No running on deck or diving.
- Lap swimming is not permitted in any area of the activity pool.
- Consumption of food and/or drink in designated areas only. NO GUM!
- Glass Containers of any type are prohibited in the Aquatics area.
- Appropriate swim attire (i.e. swimsuit, swim trunks, etc.) is required in the pool. No street clothes, cut-off shorts, athletic apparel or thongs.
- Jewelry (except for watches and rings), band-aids, and hairpins are not to be worn in the pool.
- Water wings or other swimming aids are not allowed. Coast guard-approved life jackets may be used with direct supervision from a responsible adult within arm’s reach in the water at all times.
- For the safety and enjoyment of all users, squirt guns or other water-spraying devices are prohibited.
- No camera or video equipment usage unless prior approval from Management.
- Pets are not permitted in the pool area or outside the deck area.
- Use of specific areas of the facility may be restricted due to aquatic programming.
- The aquatics area may close at the discretion of the Supervisor or head lifeguard on duty in the event of inclement weather (lightning/thunder) or in the presence of possible health concerns from waterborne or blood-borne bacteria.
Lap Pool
- All users must shower before entering the pool.
- Obey lifeguards at all times.
- Running on deck and diving are prohibited.
- Children ages 14 and younger must receive permission from the lifeguard to use the lap pool and have an adult either in the water with the child or on deck actively watching the child.
- Use of the lap pool may be restricted due to aquatic/fitness programming. Please be considerate and responsive if you are asked to move lanes or vacate the area.
- All users must be swimming laps. There is no open swim allowed in the lap pool. Water walking and aerobic exercise in designated North Lane only* (*Exception: Water Aerobic Classes and Swimming Lessons).
- Courtesy to others and appropriate language is expected – this pool accommodates swimmers of all abilities. Circle swimming is recommended when more than 2 people are using one lane. When joining a lane with one or more swimmers, announce your presence to avoid collisions; allow faster swimmers the opportunity to pass.
- Persons with open sores or contagious infections are not permitted in the pool.
- Appropriate swim attire (i.e. swimsuit, swim trunks, etc.) is required in the pool. No street clothes, cut-off shorts, athletic apparel or thongs.
- No spitting, spouting, or nose-blowing in the pool.
- Check with management before using cameras or video equipment.
- Do not hang on lane lines.
- Please return kickboards and pull buoys to the storage bin.
- Consumption of food and/or drink in designated areas only. No gum allowed.
- Jewelry (except for watches and rings), band-aids, and hairpins are not to be worn in the Pool.
- The aquatics area may close at the discretion of the Supervisor or head lifeguard on duty in the event of inclement weather, mechanical/chemical issues, and/or in the presence of possible health concerns from waterborne or bloodborne bacteria.
Lap Pool Length is 25 yards- 35 laps/70 lengths =1 mile
Waterslides
- Waterslide users must be 48” tall – No Exceptions.
- Follow the instructions of the lifeguards at all times.
- One person at a time on each slide – No chains.
- No head-first sliding – stay seated or lying down (feet first) with your arms inside the flume at all times.
- Do not stop in the flume.
- Upon exiting from the slide, move out of the splash pool immediately – No waiting in the splash-down area.
- Climbing on the island where slides are located is prohibited.
- Persons with open sores or contagious infections are not permitted on the waterslides.
- It is recommended that patrons, who are pregnant, have a heart condition, or have neck or back problems should NOT use the slides.
- Lifeguards have the right to deny any usage by patrons.
- Weight limit of 300lbs.
Lazy River
- Swimmers must be 48” tall to be in the river; except when accompanied at arm’s reach by a responsible individual 16 years or older.
- No flotation devices in the river; with the exception coast guard approved lifejackets (with direct parent/guardian contact), or noodles.
- Multi-directional water walking is permitted during Adult Water Walking (against the current on the inside and with the current on the outside).
- You must go with the current at all times during Open Swim.
- Please stay off the island at all times.
- Lap swimming is not permitted in the lazy river at any time.
Hot Tub
- All users must shower before entering.
- You must be at least 16 years of age or older to use the Hot Tub.
- Youth 13 – 15 years of age may use the hot tub with parental accompaniment.
- For your safety, limit the use of the hot tub to a maximum of 10 minutes. Prolonged usage may result in nausea, dizziness, or fainting.
- Swimwear required.
- Please enter and exit the hot tub slowly and cautiously.
- Personal grooming is prohibited.
- People with open wounds or infectious diseases are not permitted in the hot tub.
- Women who are pregnant and individuals with heart disease, abnormal/high or low blood pressure, or epilepsy should consult a physician before using the hot tub.
- Do not use the hot tub while under the influence of alcohol or drugs.
Sauna and Steam Room
- You must be 16 yrs of age or older to use the sauna & steam room.
- For your safety, limit the use of the sauna & steam room to a maximum of 10 minutes. Prolonged usage may result in nausea, dizziness, or fainting.
- Swimwear/light clothing required.
- Please sit on a towel while in the sauna & steam room.
- People with open wounds or infectious diseases are not permitted in the sauna & steam room.
- Personal grooming is prohibited.
- Women who are pregnant and individuals with heart disease, abnormal/high or low blood pressure, and diabetes should consult a physician before using the sauna.
- Do NOT use the sauna while under the influence of alcohol or drugs.
Inclement Weather
If Cherry Creek School District calls a delayed start: All Trails Recreation Center morning classes/programs will be cancelled until 12:00 p.m. Evening classes will run as scheduled unless notified otherwise. If Cherry Creek School District School closes (full day): All Trails Recreation Center morning classes/programs will be cancelled until 12:00 p.m. The decision to cancel evening classes will be made mid-afternoon. In the event registered classes are canceled, parents/participants will be notified via email and telephone. Either a make-up class or a partial refund for the missed registration class will be offered.
Policies
Code of Conduct
Patrons are encouraged to behave in an appropriate manner and should act in a way that will not injure another person physically or emotionally. Individuals who do not abide by facility and program standards may be asked to leave the facility and/or withdraw from a program. Actions interfering with or disrupting the Trails Recreation staff while trying to provide a safe and secure family environment will be cause for expulsion from all District facilities.
Patrons expelled from facilities or programs will NOT receive a refund.
Establishing Residency
If you pay taxes to the District, you are entitled to reduced rates at any Trails Park and Recreation District facility.
Trails Recreation Center will need a current Arapahoe County tax statement, a valid driver’s license, or mail addressed to you from your Utility Company to show proof of residency.
Check In Process
Anyone coming in for a day pass will need to have an existing account set up in Amilia or will need to provide information for a new account. Your name and email address will be required. In order to receive District rates we will need to establish residency with a driver’s license or mail addressed to you from your Utility Company (see above).
For quick and easy access to the facility using your membership, we recommend downloading the app from Amilia to scan your account. We will continue to look up information on those individuals with a picture ID who have not downloaded the app.
Facility Age Requirements
Children 9 years of age and younger must be directly supervised in the facility by a parent or guardian 18 years or older. Those that are not directly supervised must be in the childcare or in a structured program.
Children 10 – 12 years of age must have a responsible individual 16 years of age or older in the facility. The recreation center is not intended to act as a babysitting service or substitute for licensed daycare. Parents who permit children 12 years of age and younger to remain unsupervised at the Trails Recreation Center assume and bear full responsibility for all risks of harm to such children.
Visitors/Spectators
Relatives and/or friends may visit the facility to observe a structured activity or program at no cost, but may not use the center for recreational activities at this time. Individuals coming in to utilize the public restrooms, phone, or vending areas only are expected to leave the facility immediately after use. No trespassing is allowed at the facility.
Outside Use
No Trails Park and Recreation District facility may be used to conduct any activity, program, or other event by any business or person without express written consent from TPRD Management. Examples of such activities include but are not limited to personal trainers (not on payroll by TPRD), seminars, or flyer distribution. (Please see our on-premises training policy for situations relating to non-employees teaching lessons or personal training).
Incidents/Accidents
Trails Park and Recreation District is not responsible for any accident, damage to vehicles and/or theft of belongings occurring on property owned and operated by TPRD.
Handicap Parking
The Trails has seven (7) handicapped parking spaces conspicuously marked southwest of the entrance to the facility. All vehicles parking in these spaces must display a current disabled placard/license. Reasonable effort will be made to identify and contact individuals belonging to vehicles found in these spaces without the proper permit. If the driver cannot be found, the Arapahoe County Sheriff’s Department will be notified and/or arrangements will be made to have the vehicle towed at the owner’s expense.
Injury/Accidents in Facility
If a child 17 years and younger is injured in the facility, and parents are unavailable, it is at the discretion of District staff to notify EMS, depending upon the injury. If there are any questions as to the severity of an injury, staff will automatically call 911.
Inappropriate Behavior
Patrons not following policies or procedures, depending upon the infraction, will be asked to leave the facility for the day. Continual disruption by the same patron may lead to an extended suspension period from the center. A trespass notice will be issued to the individual as well as the Arapahoe County Sheriff’s Department. Parents of children 17 years old and younger will be notified by writing if possible. No refunds will be given during the suspension period.
Animals
No animals will be allowed in Trails Recreation Center with the exception of trained assist animals. Trained assist animals must be under control by means of leash or tether.
Food and Drinks
Food and drinks are allowed in designated areas such as the front lobby and the aquatics area. Glass bottles and containers are not allowed at any time, anywhere inside or outside the perimeter of the recreation facility.
Alcohol
The possession or consumption of alcoholic beverages on the premises of the Trails Recreation Center is strictly prohibited. Persons appearing to be impaired from the consumption of alcohol will be denied access to, or directed to leave, the Trails Recreation Center.
Drugs
The possession or consumption of illegal substances on the premises of the Trails Recreation Center is strictly prohibited. Persons possessing, consuming, or appearing to be impaired from the consumption of illegal substances will be denied access to, or directed to leave, the Trails Recreation Center.
Persons appearing to be impaired from the consumption of any legal substance or medication (including medications prescribed by a doctor or over-the-counter medication) to the extent that they pose a danger to themselves or to others will be denied access to, or directed to leave, the Trails Recreation Center.
Lockers
All lockers are bring your own lock secured. Please be sure your lockers are locked prior to leaving the locker area. Lockers are day use only (no rental lockers are available). Locks must be removed from lockers prior to the facility closing each day. All remaining locks will be cut off and contents will be placed in the Trails Recreation Center lost and found. Locks can be purchased from the Trails pro shop.
Lost & Found
TPRD and Trails Recreation Center is not responsible for lost or stolen articles. Information regarding lost items cannot be given over the phone. All lost articles must be identified and picked up in person. Lost and found items will be held for a period of fourteen (14) days and then be donated to a local charity.
Program Registration
There are two (2) ways to register for classes: online or walk-in. Online registration is the fastest and easiest way to register and will get participants in their designated class at the time of registration. Registration fees do not include the use of the facility before and after classes.
Refunds/ Credit Vouchers
Once the Trails Recreation Center begins processing payments for programs and passes, the following policy will apply:
- A full credit or refund check will be issued without administrative fees when a cancellation is made by the recreation center, a proven hardship has occurred, a documented medical/health situation arises or the participant (family member) has been relocated. Please allow 2-3 weeks for a refund check.
- No cash refunds will be issued.
- Administration/cancellation fees will be assessed should a participant cancel out of a class with less than 72 hours notice.
- Anytime a participant must withdraw from a class, a credit will be issued.
- Credits issued after the program has begun will be prorated.
- Activities may be cancelled or consolidated if minimum enrollment figures are not met by the established deadline.
On-Premises Training
In the operation of its park and recreation facilities, the Trails Park and Recreation District (TPRD) has a paramount concern for the public safety at those facilities. In order to advance the public safety of its residents and to minimize any liability to the park district, only employees of The Trails Recreation Center and/or the Trails Park and Recreation District are authorized to provide training, instruction, or lessons on premises owned and operated by the Trails and Recreation District (TPRD).
In the event a member of the Trails Recreation Center is being provided professional physical therapy, the member will be allowed to receive licensed physical therapy at the premises if the following conditions are met: the physical therapy services do not interfere with the normal operation of the Trails Recreation Center; that the member pay appropriate user fees; that only a maximum number of (3) three sessions be provided; and that permission was granted by the Trails Recreation Center management prior to the start of any therapy. At the time a request is made permission for physical therapy services, the therapist may be required to provide information as to the duration of treatment, professional credentials to provide such therapy and a release of liability and a statement of insurance coverage.
Additional rules, regulations, and policies may be implemented without notice at the discretion of the Trails Park and Recreation District Staff and any other guidelines deemed necessary for the safety and comfort of our patrons will be strictly enforced. Violations of the preceding rules or any other conduct that may endanger the safety of patrons and/or staff may be cause for permanent expulsion from the Recreation Center or other TPRD facilities at the discretion of Trails Park and Recreation District Staff.